Frequently Asked Questions
Where do I go when the Buzz Bucks are low?
You can go to the Sodexo Office in Cosgrove Dining Hall during regular business hours and add any amount of Buzz Bucks to your ID card paying cash, check, or credit card. If you like, you can add Buzz Bucks by calling Cosgrove at (563) 333-6360.
Do I need a meal plan to get Buzz Bucks?
No, you only need your SAU ID card.
Are there any incentives for adding Buzz Bucks to my card?
Yes. For every $100 dollars you put on your card we add $5 in Buzz Bucks. Add that to your tax free purchases, and it's like getting $112 for every $100 you add.
Do I need my ID card to get into Cosgrove?
Yes. You cannot eat at Cosgrove without your ID card.
If I don't spend my $100 in meal plan Buzz Bucks, do they rollover into the next semester?
No. What you don't spend you lose. However, any Buzz Bucks you add during the semester and don't spend will be available to you the following semester.
Can I use my meal plan to feed guests at Cosgrove?
No. Meal plans are not transferable. The meals you do not use are not refundable. You can use your Buzz Bucks at Cosgrove to buy guest meals or to buy meals for yourself if you have used up your meals for the week.
Can I use my meal plan at the Rogalski Food Court?
No. The Food Court accepts cash, check, credit and debit cards, and Buzz Bucks.
Where do I go if I lose my Student ID Card?
If you lose or misplace your ID, a temporary ID may be obtained from the Dean of Students' office and is valid for 24 hours. You can reach them at the Dean of Students office in the Rogalski Center, second floor, (563) 333-6358.
What do I do if I have special dietary accommodations?
If you wish to speak to manager further regarding your students’ dietary needs, please contact Tiffany Hayes at hayestiffanyl@sau.edu to schedule an appointment or speak with our District Dietitian, Hailey Holland, directly at hailey.holland@sodexo.com. For more information about special dietary accommodations, please visit the St. Ambrose University’s Accessibility Services Page https://sau.edu/accessibility-resource-center/ for more information.